Affordable Crystals appreciates your business and wants you to be 100% satisfied with your purchase. We do not refund or accept returns for change of mind, we only refund or accept returns if any product is faulty. For any short shipments or breakages, please notify us within 3 days of receipt of shipment. If signing for your delivery, please make sure you have the total amount of boxes and that they are in good condition. Any loss or damage must be noted by the delivery person. You will be required to take a picture of damaged item and damaged box showing shipping label info & send these to Affordable Crystals via email

Please call us or email us before returning any items.
Important Note: your shipping costs will not be refunded for any reason.
You will be responsible for the cost of shipping to return item(s).